Search for tag: "helpdesk"

How to navigate through the Virtual Support/Help Desk

How to Navigate through the Virtual Support/Help Desk System

From  Joann Buckshon 11 Months ago 0   21    1  
Department Name
Tech/Help Desk
Date Established
11/29/2016

How to Create & reply to a Virtual Support/Help desk ticket

How to Create a Virtual Support/Help desk ticket. How to reply to a Virtual Support/Help desk ticket.

From  Joann Buckshon 11 Months ago 0   11    0  

Softchalk Moodle-Exernal tools

There was a slight glitch in some of the Soft Chalk assignments. Please verify the external tools are set to SoftChalk and the maximum grade points is 100 (not 100.000).

From  nathan.thanos@ncpublicschools.gov 2 Years ago 0   75    0  

Enabling Mixed Content Browsing

This image shows how to allow mixed content to be displayed in your browser. More details on why this matters can be found at the link…

From  nathan.thanos@ncpublicschools.gov 2 Years ago 0   2,322    0  

Password reset - Blackboard

How to reset a password in Blackboard

From  nathan.thanos@ncpublicschools.gov 2 Years ago 0   16    0  

Managing Java Certificates on Mac OSX

This video will instruct you on how to find the Java control panel on Mac OSX as long as you have installed Java and will show how to manage and remove java security certificates from various site…

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   21    0  

Where to find Important date information for each semester.

I often get questions from teachers asking about when a progress or grade report will be due. This video is to help an inquirer locate the area on our website to see important semester date…

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   12    0  

Creating Content in MediaSpace

There are four basic methods to create content in MediaSpace. This video will discuss each of those four and how they differ.

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   28    0  

Calculating grade book averages using only non-empty grades

Gradebooks in NCVPS courses hosted in Moodle typically should calculate averages with only non-empty grades. Here's a case study in what it looks like and how it changes everything in grades

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   11    0  

Enabling Mixed Content in Internet Explorer

This video demonstrates how to enable mixed content that is otherwise blocked due to security settings in Internet Explorer. A pdf of this information can be found here. More details on why this…

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   2,869    0  

Enabling mixed content in Firefox

This video demonstrates how to enable mixed content that is otherwise blocked due to security settings in Mozilla Firefox. A pdf of this information can be found here. More details on why this…

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   3,391    0  

Enabling mixed content in Google Chrome

This video demonstrates how to enable mixed content that is otherwise blocked due to security settings in Google Chrome. A pdf of this information can be found here. More details on why this matters…

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   6,891    0  

Exporting User Logs in Moodle

This video demonstrates how to securely download user logs or course logs to determine what parts of your course have been accessed by which students and when it was done.

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   16    0  

Setting up a final project for Civics

Setting up a final project for Civics

From  nathan.thanos@ncpublicschools.gov 3 Years ago 0   63    0  

Creating an extension for an assignment

How to generate an assignment extension for an item that has a due date.

From  nathan.thanos@ncpublicschools.gov 4 Years ago 0   56    0